Privacy Policy
1. Controller
Stardust Gastro GmbH
Reeperbahn 25
20359 Hamburg
Germany
Represented by: Maximilian Witt
Phone: +49 1522 1770006
Email: info@exit-universe.de
2. General Information on Data Processing
We process personal data exclusively within the framework of the legal requirements of the GDPR.
Data processing takes place for the following purposes:
Provision of our website
Execution of ticket purchases
Payment processing
Communication with users
Security & stability of the system
Legal basis:
Art. 6 para. 1 lit. a, b, c, f GDPR
3. Collection of personal data when visiting the website
When you access our website, technically necessary data is automatically collected from the server:
IP address
Date and time
Browser type & version
Operating system
Referrer URL
Visited pages
Transferred data volume
This data is necessary to provide the website and protect it against attacks.
Legal basis: Art. 6 para. 1 lit. f GDPR.
4. Cookies & Consent
Our website uses cookies and similar technologies.
4.1 Necessary Cookies
Required for:
Login
Sessions
Ticketing (Event Espresso)
Security features
Legal basis: Art. 6 para. 1 lit. f GDPR.
4.2 Analysis & Marketing Cookies (Google Analytics 4)
Are set only after consent.
Legal basis: Art. 6 para. 1 lit. a GDPR.
Revocation possible at any time via the cookie banner.
5. Ticket Purchase & Registration (Event Espresso)
We use Event Espresso for ticket sales.
Processed data:
First name & last name
Email address
Event visited & ticket type
Number of tickets
Payment status
Registration time
IP address
Purpose:
Processing ticket purchases, sending tickets, managing participation.
Legal basis: Art. 6 para. 1 lit. b GDPR.
6. Payment processing
6.1 Mollie (active payment provider)
We use the payment service provider:
Mollie B.V.
Keizersgracht 126
1015 CW Amsterdam
Netherlands
Processed data:
Name
Email
Payment information
Billing data
IP address
Device information
Amount & payment status
Legal basis: Art. 6 para. 1 lit. b GDPR (contract processing)
Mollie Privacy Policy:
https://www.mollie.com/de/privacy
7. Web analysis – Google Analytics 4
We use Google Analytics 4 (GA4), provided by Google Ireland Limited.
Collected data:
anonymized IP address
Page views
Click behavior
Device information
Regional origin (anonymized)
Events (purchases, clicks, scroll depth)
IP anonymization
The IP address is stored anonymously by Google.
Legal basis:
Art. 6 para. 1 lit. a GDPR (consent)
Revocation:
Via your cookie banner or:
https://tools.google.com/dlpage/gaoptout/
Data transfer:
Possible to the USA → Standard contractual clauses in accordance with Art. 46 GDPR.
Google Privacy Policy:
https://policies.google.com/privacy
8. Contact
When you contact us (email, form), we process:
Name
Email address
Content of the message
IP address
Time of request
Legal basis:
Art. 6 para. 1 lit. b GDPR (processing of inquiries)
9. Hosting
Our website is hosted at:
all-inkl.com
hosted.
The hosting provider processes, among other things:
Server log files
IP addresses
technical data
Legal basis: Art. 6 para. 1 lit. f GDPR
10. Data storage & deletion
Storage takes place:
for ticket and payment data: 10 years (legal requirements)
for contact requests: until completion
for Event Espresso: until revocation or legal deadlines
for technical data: 7–30 days
11. Disclosure of data
Disclosure only takes place:
to Mollie / PayPal for payment processing
to Event Espresso for ticket management
to hosting service providers
to authorities in the event of legal obligations
No disclosure for advertising purposes.
12. SSL-/TLS-encryption
All data is transmitted in encrypted form (HTTPS).
13. Your rights (data subjects)
You have the following rights:
Information (Art. 15 GDPR)
Correction (Art. 16 GDPR)
Deletion (Art. 17 GDPR)
Restriction (Art. 18 GDPR)
Objection (Art. 21 GDPR)
Data portability (Art. 20 GDPR)
Revocation of granted consents
Contact:
info@exit-universe.de
14. Right of appeal
In the event of violations, you can contact:
The Hamburg Commissioner for Data Protection and Freedom of Information
https://www.datenschutz-hamburg.de/
15. Changes to this privacy policy
We reserve the right to adapt this privacy policy to bring it into line with current legal requirements.